![]() ![]() It can then pay its bills from that “take” and keep what is left in profit. ![]() After paying the city tax, all that Uber “takes” from the rider’s payment is within Uber’s control. Uber and Lyft wrote Proposition 22 and were among a group of gig-economy companies that spent $224 million to support the proposition, so the driver benefits fee, along with the marketplace fee, can be viewed as self-imposed and presumably set by the ridesharing companies.Īsked why drivers’ applications don’t include these fees, Uber said, “drivers see breakdowns that apply to them on the trip.”Īrab, the company spokesperson, added that “Uber’s median take rate has remained the same” - that is, around 25 percent.īut it becomes increasingly unclear what a “take rate” is. The driver benefits fee covers the worker benefits under Proposition 22, a measure passed last November that established drivers as independent contractors while granting them certain benefits, said Zahid Arab, a regional public affairs representative for Uber. California riders, a spokesperson said, are charged a marketplace fee and a driver benefits fee that are excluded from the fares Uber shows drivers. UPDATE: Following multiple requests for comment and after the publication of this article, Uber contacted Mission Local to explain its fee structure. Added one driver with more than 15,000 rides, “I’ve always known things aren’t always what they seem to be.” Three drivers who have been with the company for multiple years commented on the missing money, and their response was the same: From their experience, it’s not surprising. (Chart by David Mamaril Horowitz.)Įric Dryburgh, field director for the rideshare advocacy organization Rideshare Drivers United, said he’s seen or heard of five or six cases of this.īut it’s hard to keep track of, as drivers don’t usually ask to see riders’ phones, he noted. That would add up to around $3 more per trip. What I paid was 19.6 percent to 26.3 percent more than what the driver was told by Uber. In five out of five Uber trips where drivers accessed price breakdowns, I paid Uber more than the amount Uber showed drivers that I paid. ![]() What I paid was 19.6 percent to 26.3 percent more than what the driver was told by Uber. We took two trips together, the first shown here and a second described in the article. Drivers said demand is indeed back up and prices are higher, but none said they noticed more pay per trip.Ī comparison of my Uber application with driver James Allen’s that shows a discrepancy of how much I paid. We booked 20 rides in San Francisco with drivers who shared their pay for our trips. Mission Local decided it was time to again track the companies’ take rates. The driver’s pay is determined by a base amount, trip duration, trip distance and potential surge pricing, along with incentives such as reaching a certain number of rides within a time frame - and is not determined by what customers pay. However, as the supply of rideshare drivers has declined and prices have spiked, the split has become unseemly. (Uber and Lyft disputed these analyses but did not provide data sets to Jalopnik upon request showing otherwise.) Perhaps the most exhaustive attempt to track rideshare companies’ take rate was in 2019, when the media outlet Jalopnik examined 14,756 fares and concluded that Uber kept 35 percent of the revenue, while Lyft kept 38 percent. Not satisfied with 25 percent, they now appear to need or want more - frequently half of the fare and, in some cases, nearly three times the publicized take rate, according to the bottom line on 20 recent rides. What’s new is the growing appetite of the rideshare companies. A cursory Google search can quickly pull up screenshots that show this is nothing new, and many media outlets have collected data shedding insight on the companies’ take rates. Uber has long claimed that the amount it takes from fares on average, known as a “take rate,” is around 25 percent, yet the driver got just 44 percent of my payment. ![]()
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